Privacy Policy
At ELMO Feed, we are committed to protecting your privacy and respecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Mohamed Kamaleldin Mohamed Elsayed Elmotayam
ELMO Feed
4 Christchurch Road, SW2 3EX, London
Email: privacy@elmo-feed.com
Data Controller: Mohamed Kamaleldin Mohamed Elsayed Elmotayam.
We may collect and process the following types of personal data:
Name, address, and contact details (email, phone)
Order and payment information
Delivery address
Account login details (if you create an account)
Communication records (emails, messages)
Website usage data (cookies, IP address, browser type)
We use your personal data for the following purposes:
To process and deliver your orders
To communicate with you about your order, account, or inquiries
To provide customer support and resolve issues
To send you updates, offers, or newsletters (with your consent)
To improve our website and services
To comply with legal and regulatory obligations
We process your data on the following legal bases:
Contractual necessity (to fulfill your order)
Legitimate interests (to improve our services)
Consent (for marketing communications)
Legal compliance (to meet regulatory requirements)
We may share your data with:
Payment processors (for secure transactions)
Delivery partners (to ship your order)
IT and website service providers
Legal or regulatory authorities (if required by law)
We do not sell your personal data to third parties.
Your data is stored securely within the UK or EEA. If we transfer data outside the UK/EEA, we ensure appropriate safeguards are in place.
We retain your personal data only as long as necessary for the purposes outlined above, or as required by law (e.g., for tax or accounting purposes).
You have the right to:
Access your personal data
Correct or update your data
Request deletion of your data (“right to be forgotten”)
Object to or restrict processing
Withdraw consent for marketing at any time
Request data portability
Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, contact us at privacy@elmo-feed.com.
Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences in your browser settings. For more details, see our Cookie Policy.
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
If you have any questions or concerns about your privacy, please contact us at privacy@elmo-feed.com.